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Delivery · Full-time · Remote, worldwide

Head of Delivery

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Takes a couple of minutes. We reply within 5 business days.

About Prospecter

Prospecter researches the market for companies that close high-value B2B contracts, and delivers only leads with a current, evidenced need for what they sell. We work with enterprise clients, and every lead is vetted by our team before a client sees it.

The role

You own delivery once a client is onboarded. The CEO runs the client relationship, and you run the operation behind it. You lead the account management team, set the quality bar, and are accountable for one thing: what we promised is delivered, on time. You report to the CEO.

  1. 01Take each client brief from the CEO and turn it into a delivery plan
  2. 02Lead, coach, and grow the account management team
  3. 03Set and enforce the vetting standard for every lead we deliver
  4. 04Plan capacity and hit delivery deadlines
  5. 05Run the outreach we do on clients' behalf across calls, LinkedIn, and email
  6. 06Report delivery status and risks to the CEO before they reach the client
  7. 07Refine the playbooks and metrics the operation runs on

Qualifications

  1. 015+ years in delivery or operations in B2B services or SaaS, with 2+ leading a team
  2. 02Direct experience with B2B sales or lead generation operations
  3. 03Proven record of managing a remote, distributed team
  4. 04Fluent in English
  5. 05Exact, calm under deadlines, and willing to challenge the CEO when quality slips
Apply

Ready to apply?

Share your CV or LinkedIn and a few lines on why you're a fit. We review applications on a rolling basis and reply within 5 business days.

Apply for this role

Trouble with the form? Email careers@prospecter.io